Our new Customer Portal is located on the website of our parent company, Ipswitch WhatsUp Gold.
Access the Customer Portal
The Customer Portal is your online resource for information about your iMacros license purchases and service agreement(s). It’s where you can go to:
- Check information on your iMacros licenses and Service Agreement expiration dates
- Renew your Service Agreement
- Get your Ipswitch Serial Number and iMacros Activation Key
- Get your Activation Key for your Player Licenses
- Upgrade from Standard to Enterprise Edition
- Download the latest version of iMacros
If you haven’t already logged in or created an account on the Customer Portal, please do so at your earliest convenience.
Renew Your iMacros Service Agreement
To renew your annual Service Agreement, click the Access the Portal button and you’ll be taken to the Customer Portal. Once you’re logged in, select My Products. Locate your iMacros license and click the “Add | Renew” icon. You will be taken to a page where you will be able to purchase your iMacros service renewal.
Instructions for New Users
If you’re new to the Customer Portal, follow these steps to create your account:
Step 1: Click the New User Registration button
Step 2: Enter the email address you used when you purchased iMacros
Step 3: Choose a password
Step 4: Input your new password again
Step 5: Click Submit to finish the registration process
Once your account is created and you’re logged into the Customer Portal, select My Products. Locate your iMacros license and click the “Add | Renew” icon. You will be taken to a page where you will be able to purchase your iMacros service renewal.
Problems Logging In? If you are experiencing difficulties, please contact us.